(Reston, VA – December 2009) BSI announced today that Dynamics Research Corporation (Nasdaq:DRCO), achieved its certification on ISO/IEC 20000-1:2005 for IT Service Management. DRC is a leading provider of innovative management consulting, engineering, and technology solutions to federal and state governments.
ISO/IEC 20000 is the first worldwide standard specifically aimed at ITSM. It describes an integrated set of management processes for the effective delivery of IT services to business and its customers.
“Certification to the requirements of ISO/IEC 20000 is a significant achievement and demonstrates that DRC has adequate controls and procedures in place to consistently deliver a cost effective, quality IT service,“ said Todd VanderVen, President of BSI Americas. “The standard’s built-in requirement for regular independent audits provides confirmation of DRC’s industry-leading approach and capability in delivering world-class IT managed services, including enterprise IT applications, desktop, helpdesk, and back-office services.”
“ISO/IEC 20000 certification clearly signifies the company’s commitment to quality, continuous improvement and the rigorous application of industry best practices,” Jim Regan, DRC's chairman and chief executive officer stated. “This certification will enable us to participate in a number of strategically important new business growth programs with Government customers who seek and desire consistent, reliable, high quality IT and software engineering services.“
About BSI
BSI is a global independent business services organization that inspires confidence and delivers assurance to over 80,000 customers with standards-based solutions. Originating as the world’s first national standards body, BSI has over 2,300 staff operating in over 120 countries through more than 50 global offices. BSI’s key offerings are:
- The development and sale of private, national and international standards and supporting information that promote and share best practice
- Second and third-party management systems assessment and certification in all critical areas of management disciplines
- Testing and certification of services and products for Kitemark and CE marking to UK, European and International standards. BSI is a Notified Body for 15 New Approach EU Directives
- Certification of high-risk, complex medical devices
- Performance management software solutions
- Training services in support of standards implementation and business best practice.
For further information, please visit www.bsiamerica.com
About Dynamics Research Corporation
Dynamics Research Corporation (DRC) provides measurable performance improvements for government customers through the delivery of innovative management consulting, engineering and technology solutions. DRC offers the capabilities of a large company and the responsiveness of a small company, backed by a history of excellence and customer satisfaction. Founded in 1955, DRC is a publicly held corporation (Nasdaq:DRCO) and maintains more than 25 offices nationwide with major offices in Andover, Massachusetts and the Washington, D.C. region. For more information please visit our website at www.drc.com.
