Quality

BSI offers a complete range of ISO 9001 quality management system classes in multiple formats to suit your needs.  Please select a course below to see more details and view the course schedule.

Onsite TrainingPublic TrainingeLearning Training

 

Understanding courses

ISO 9001:2008 Requirements: Two day course (TPECS)

Onsite TrainingPublic TrainingThis competency-based course teaches the clauses of ISO 9001:2008 in detail, providing a base for understanding the Quality Management Principles and includes auditing the requirements of the standard.

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Understanding ISO 9001:2008: One day course

Onsite TrainingPublic TrainingThis course teaches a general understanding of the concepts of the ISO 9000 series of standards and how the requirements impact the day-to-day operations of organizations in any industry.

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Understanding Process Auditing for Management Systems: One day course

Onsite TrainingThis course teaches the principles and practices of effective management systems and process audits in accordance with ISO 19011.

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Implementation courses

Implementing ISO 9001:2008: Two day course

Onsite TrainingPublic TrainingThis course covers the ISO 9000 family of standards including ISO 9000:2005 and ISO 9004:2000, which contain key principles and guidance for implementing a quality management system.

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Auditor courses

ISO 9001:2008 Internal Auditor: Three day course (TPECS)

Onsite TrainingPublic TrainingThis course teaches the principles and practices of effective internal audits in accordance with the ISO 9000 series of standards and ISO 19011.

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ISO 9001:2008 Lead Auditor: Four day course (TPECS)

Onsite TrainingPublic TrainingThis course teaches a general understanding of the concepts of the ISO 9001:2008 standard and the principles and practices of leading management systems and process audits in accordance with ISO 19011.

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ISO 9001:2008 Internal auditor (unaccredited): Three day course

Onsite TrainingThis course teaches the principles and practices of effective internal audits in accordance with the ISO 9000 series of standards and ISO 19011.

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Advanced Process Auditing for Management Systems: Two day course

Onsite Training“Advanced Process Auditing Course” teaches the principles and practices of effective management systems and process audits in accordance with ISO 19011.

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eLearning - Essentials courses

PDCA: Plan-Do-Check-Act

eLearning TrainingBSI’s "PDCA: Plan-Do-Check-Act" course provides a high-level overview of the process that is the basis for all management systems. This eLearning program will lead participants through the background of the Plan-Do-Check-Act (PDCA) Cycle, relate it to business activities, and introduce its role in process auditing for management systems.

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Essentials of ISO 9001:2008: Online class - 2 hours

eLearning TrainingThis course course provides a general understanding of the essential concepts of the ISO 9000 series of standards and how the requirements impact the day-to-day operations of organizations in any industry.

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Problem-Solving Tools and Techniques

eLearning TrainingBSI designed the “Problem Solving Tools and Techniques” eLearning course to provide participants with an understanding of basic problem solving tools used to find an issue’s root cause. During the course, participants observe one organization’s analysis of their problem and the process they use to find the root cause. By the end of the scenario, participants obtain a problem solving ‘toolbox’ and the knowledge necessary to use the tools for root cause analysis and improvement of processes in their own organizations.

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Essentials of root cause analysis: Online class - Two hours

eLearning TrainingThis course is designed to provide students with a working understanding of the basics of the root cause analysis process.

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Key Changes to ISO 9001 eLearning: Online class - 30 minutes

eLearning TrainingThis course provides a high-level overview of the changes recently made to the quality management system standard ISO 9001.

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Webinars

Free ISO 9001:2008 Recorded Webinar - 37 Minutes

Onsite TrainingFree webinar presenting the differences between ISO 9001:2000 and ISO 9001:2008. The presenter discusses the changes and what they mean to you and your organization.

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Other courses

Failure Mode Effects Analysis Design and Process

Onsite TrainingThe participant will learn the basic concepts of FMEAs and how they relate to producing a fail-safe design and/or process.

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ISO 9001:2008 Management briefing: One day course

Onsite TrainingThis course was designed for senior management who have little time to spend, but have a great need to know how to support and optimize a management system.

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ISO 9001:2008 Executive overview: Half day course

Onsite TrainingThis course provides a high-level introduction to management systems.

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Advanced Product Quality Planning and Control Plan

Onsite TrainingThe course covers the five phases of planning and includes workshops that teach the interface between the FMEA, MSA, SPC, and contract review teams. Students will learn how to prepare prototype, preproduction, and production control plans.

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ISO 9001:2008 Design, Verification and Validation: One day course

Onsite TrainingBSI's "ISO 9001:2008 Design, Verification and Validation" course is designed to help pinpoint how deficiencies might occur in meeting customer requirements and the requirements of clause 7.3 of ISO 9001:2008. The course provides direction on methods used to avoid these deficiencies during requirements analysis, product design, development, verification, and validation.

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Training in the Americas

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