BSI's ISO 9001:2008 Management Briefing course was designed for senior management who have little time to spend, but have a great need to know how to support and optimize a management system. In the course, we will discuss how to support a process based management system, as well as the role of, and benefits to, top management. Participants will also receive a high-level introduction to the 5 clauses with extensive instruction on Clause 5: Management Responsibility. The course includes exercises, and participants are encouraged to ask specific questions about the industry or the system as it applies to their organizations.
Learning objectives
- Understand what running an ISO 9001:2008 system means to day-to-day operations and customers
- Recognize the roles and responsibilities of top management per Clause 5: Management Responsibility.
- Understand Quality Management principles
- Learn how management is expected to support this initiative
- Understand how to quantify the investment in $ terms.
Course materials
Students receive comprehensive course manuals with reference materials.
Who should attend
- Senior Management
- Experienced managers who wish to bolster support for their quality management system within their organizations
- Managers new to their roles where operating a management system is required
Prerequisite
This course is an introductory course designed for individuals with no previous knowledge of ISO 9001:2008 or quality management systems.
