BSI’s Overview of ISO 9001:2008 discusses how management can support and optimize an ISO 9001:2008 process-based quality management system. Participants will receive a high-level introduction to the 5 clauses of ISO 9001:2008, the steps for implementation and the registration process. The webinar includes exercises, and participants are encouraged to ask specific questions about quality management systems, or ISO 9001:2008, as they apply to their organizations.
Learning objectives
- Understand quality management principles
- Understand how ISO 9001:2008 helps organizations operate their businesses
- Learn how management is expected to support ISO 9001:2008 implementation
- Recognize the basic implementation steps
- Learn how ISO 9001:2008 implementation impacts day-to-day operations and customers
- Understand the registration process
- Understand how to quantify the investment in a management system
Course materials
Students receive comprehensive course manuals with reference materials.
Who should attend
- Managers involved with the implementation of ISO 9001:2008
- Anyone who may be involved in either the support or actual implementation of ISO 9001:2008
- Senior management interested in implementing ISO 9001:2008
- Managers or other personnel new to their roles where operating a quality management system is required
Prerequisite
This webinar is an introductory course designed for managers with no previous knowledge of ISO 9001:2008 or Quality Management Systems.
