Course covers customer identification, needs of customer, establishing units of measure, product development, process development, failure mode and effects analysis, quality function deployment, proof of process capability, and transfer to operations.
Learning Objectives
- Identify ways to ascertain Customer Needs
- Explore the establishment of Measures
- Develop an understanding of FMEA
- Understand QFD
- Learn Process Capability
- Become skilled at transferring Components to Operations
Course Materials
Students receive comprehensive course manuals with reference materials.
Who Should Attend
Professionals engaged in any aspect of the quality and or standards industry.
Duration
Course times:
- Day 1: 8:00 am - 5:30 pm
- Day 2: 8:00 am - 5:30 pm
- Day 3: 8:00 am - 5:30 pm
- Day 4: 8:00 am - 5:30 pm
Prerequisite
None
Course Logistics
Certificates of attendance are provided at the conclusion of the course.
Student : Instructor Ratio - 20:1
